Questions we get asked
Common questions about mobile tire and roadside service across Durham Region: what can be repaired at the roadside, when to change over seasonal tires, what a call costs, and which areas Jang Mobile Tire Service covers. Call 437-788-3377 for anything not answered here.
These are gathered from the service and area pages, so every answer also appears in context alongside the work it describes.
Mobile Flat Tire Repair
How much does mobile flat tire repair cost in Oshawa?
Jang Mobile Tire Service quotes flat tire repair over the phone, because the price depends on whether the puncture can be patched or the tire has to be replaced. Call 437-788-3377 with your location and, if you can read it, the tire size from the sidewall. You will have the price before any work starts.
Do you come out to the highway for a flat tire?
Jang Mobile Tire Service attends roadside calls across Durham Region, including the 401 and 407 corridors. If you are on a live highway shoulder, put your hazards on and wait behind the barrier rather than in the vehicle where possible. If the car is stopped in a live lane, call police first — no tire is worth working next to moving traffic.
Can a run-flat tire be repaired?
Sometimes, but only if it has not actually been driven on while deflated. Running a run-flat while it is soft breaks down the reinforced sidewall internally even when the outside still looks perfect, and a patch over that is not safe at highway speed. Jang Mobile Tire Service inspects the tire first and fits a replacement rather than repairing one that is finished.
Mobile Tire Change and Seasonal Swap
How long does a seasonal tire changeover take?
A four-wheel changeover on a vehicle with a second set of rims is straightforward work that happens in your driveway while you carry on with your day. Tires that have to be unmounted and remounted on the same rims take longer. Call Jang Mobile Tire Service on 437-788-3377 and we will tell you which applies to your vehicle.
Do I need to be home during a tire change?
Not necessarily. If the vehicle is accessible, the keys are available, and the other set of tires is somewhere we can reach, a driveway changeover can be done while you are out. Jang Mobile Tire Service arranges this in advance rather than by default, so call 437-788-3377 and say what suits you.
What should I do with the tires that come off?
They need somewhere dry, out of direct sunlight, and away from anything running an electric motor, because ozone degrades rubber. Stacked flat in a garage or shed is fine for a season. Jang Mobile Tire Service leaves the set you are not using wherever you want them on the property, stacked rather than left loose across a driveway.
New and Used Tire Sales
Can you supply tires for my vehicle the same day?
It depends entirely on the size, since common passenger sizes are far easier to source quickly than less usual SUV and light truck fitments. Call Jang Mobile Tire Service on 437-788-3377 with the size from your sidewall and we will tell you honestly what can be there quickly and what needs ordering in.
Do you take the old tires away?
Yes. Jang Mobile Tire Service removes the tires being replaced as part of the visit, so you are not left with four of them in a garage or at the kerb. If you want to keep a set — a usable winter set, for instance — say so when booking and we will stack them wherever you want them instead.
How do I know whether a used tire is safe?
Three things decide it: remaining tread depth, the age stamped on the sidewall, and whether the wear across the tread is even. A tire can have plenty of tread and still be too old to trust, because rubber hardens with age regardless of use. Jang Mobile Tire Service checks all three and will say when a used tire is not worth fitting.
Tire Installation and Balancing
Can wheel balancing be done at my house?
Yes. Jang Mobile Tire Service carries the equipment to the vehicle, so balancing happens where the car is parked in Oshawa or anywhere across Durham Region rather than at a shop. What the job needs is level ground and enough space to work around the vehicle. Call 437-788-3377 to arrange it.
Why does my steering wheel shake at 100 km/h?
A shake that appears in a particular speed range and worsens with speed is usually a wheel out of balance, often after a pothole or a lost wheel weight. A shake felt mainly through the seat rather than the steering wheel more often points to a rear wheel. Either is worth checking early, because an unbalanced wheel wears the tire unevenly as well as being unpleasant.
Do I need new valve stems with new tires?
Usually worth doing, because rubber valve stems perish with age and heat, and a stem that fails deflates a brand-new tire. Replacing them while the tire is already off the rim costs very little; replacing one afterwards means dismounting the tire again. Jang Mobile Tire Service checks the stems during fitting and will tell you when they should be changed.
Battery Jump Start and Replacement
Can you replace a car battery at my house?
Yes. Jang Mobile Tire Service carries replacement batteries and fits them where the vehicle is parked, across Oshawa and Durham Region. That includes driveways, condo lots, and workplace parking. The old battery is taken away for recycling rather than left with you. Call 437-788-3377 with your vehicle make and model.
My car clicks but will not start — is that the battery?
A rapid clicking when you turn the key usually means there is enough power to engage the starter solenoid but not enough to turn the engine, which points at the battery or at a corroded connection. A single loud click can mean the starter itself. Either is worth a call rather than repeated attempts, because cranking a failing start drains what charge remains.
How long does the car need to run after a boost?
Long enough for the alternator to put back what starting took out, which means a sustained drive rather than idling on the driveway. Twenty to thirty minutes of actual driving is a reasonable minimum. If the car will not restart after that, the battery is not holding charge and a boost is only postponing the problem rather than solving it.
Roadside Assistance
Do you offer towing as well as roadside assistance?
No. Jang Mobile Tire Service fixes tires and batteries at the roadside and does not tow. If a vehicle needs recovery, we will say so on the phone rather than attending and telling you afterwards, so you can call a tow operator without losing time. Call 437-788-3377 and describe what the car is doing.
Can you reach a car stopped on the 401?
Jang Mobile Tire Service covers the 401 corridor through Durham Region. Whether roadside work is safe depends on where the vehicle has stopped: a wide shoulder away from a bend is workable, a narrow shoulder on a curve often is not. If the car is in a live lane, call police first. We will tell you honestly when a location is not safe to work at.
What information do you need when I call?
Where the vehicle is, as precisely as you can manage — an exit number, a cross street, or a location pin from your phone. Then what the car is doing, and whether it is somewhere safe. Vehicle make and model help us bring the right parts. If it is a tire, the size from the sidewall saves a second trip.
Questions about a specific area?
Each area page answers what is particular to it — which highways are covered, what winter does there, and how to describe a location when the roads have no numbers.
